Any way you’d like! Your assistant can use any app or workflow you’re already using. For example, if you communicate primarily via email, your assistant will email you. If you use WhatsApp, your assistant will chat with you there. If you prefer talking on the phone, your assistant will call you, etc.
Frequently asked Questions
What Happens If I Want A Different Assistant, My Assistant Quits, Or If I Need To Scale My Hours Up Or Down?
Just let us know and we’ll handle it. If your assistant quits mid-week or you need a different assistant, we will work quickly to replace them. If you want to change their schedule and adjust how many hours they work per week, tell us and we’ll make the adjustment.
Who Are The Assistants? Where Are They Located?
Remote Excellence is a fully remote company based in Miami, Florida. We hire smart Remote Personnel who are resourceful, high-paced working, excellently fluent in English, and have had education in the most important institutions in all Latin America.
Our assistants are looking to work remotely for startups or small to midsize businesses. Therefore, we have a documenting process for the companies we work with, and we pay our assistants significantly above the market rate.
We hire the most excellent professionals in the continent.
Does Overtime Come With Added Charges For The User? Are Dedicated Assistants Paid A Premium On Their Hourly Wage Overtime?
There is no additional fee for additional hours. Both the Remote Personnel and the client must come to an agreement on any increases. Clients have the option to hire additional assistants as needed.
Are Dedicated Assistants College-Educated? Or What Education Equivalency Do They Have?
Indeed, most of all of our remote personnel have a bachelor certificate or are currently studying college in the most prestigious universities in Latin America. Our employees are from lawyers to engineering students.
How does Remote Excellence Hire?
Remote hires through a very selective filter of prospects guided by our qualified HR team. The process consists in a very explicative audio sent by the prospect VA describing their previous work experience, skills and vision for life. Then they fill the job application explaining their abilities and usefulness. After, we start the interview process deepening a little bit more in the prospect’s profile until we find them the perfect match with the perfect client!
Can I Use An Assistant For Long-Term Work? How Do I Know They Stay On For The Duration Of The Project?
You can hire the Remote Personnel for as long as you need and for any project you require them for.
How Much Is the Cost for My Assistant?
Super affordable!
How Can I Read About or Explore Some of The Assistant Options?
Since we filter and preselect each Remote Personnel, we will send you all the data and background of the prospect VA, so you can analyze and then choose the perfect one for you.
